Job Description

Responsibilities

• Administer and maintain Salesforce, including users, roles, profiles, permission sets, and security settings
• Configure custom objects, fields, page layouts, record types, validation rules, and workflows
• Build and maintain Salesforce Flows and other process automations
• Create reports, dashboards, and data views for business stakeholders
• Support data imports, exports, cleansing, and ongoing data integrity
• Troubleshoot user issues and provide day-to-day Salesforce support
• Partner with business teams to gather requirements and translate them into Salesforce solutions
• Support system enhancements, releases, integrations, and ongoing optimization
• Document configurations, processes, and system changes

Qualifications

• 3+ years of hands-on Salesforce administration experience
• Strong experience with Salesforce configuration and user administration
• Hands-on experience building Salesforce Flows
• Experience with reports, dashboards, data management, and security
• Strong understanding of Salesforce objects, relationships, and platform functionality
• Ability to gather requirements and work directly with business stakeholders
• Experience supporting Salesforce in a production environment
• Salesforce Administrator certification preferred
• Experience with Sales Cloud and/or Service Cloud preferred

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