Responsible for guest satisfaction in the spa by performing high quality nail services and maintaining spa standards throughout all procedures.
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Possess knowledge of the spa's manicure and pedicure treatments and the products used, their benefits, and ingredients and be able to communicate these to guests.
Provide excellent nail services to all spa guests as well as grow guest requests for services.
Follow all established treatment protocols for the proper and consistent execution and do so within specified timelines and without deviation.
Assists guests with retail product selections and educate them on correct use.
Meet or exceed retail goals.
Notify spa desk personnel of service upgrades and / or changes.
Display professional appearance and conduct at all times with both guests and other team members.
Assist in other areas of the spa as needed including reception, spa attendant duties and retail areas without being prompted to do so.
Maintain equipment, supplies, and work related area in accordance with room standards on a daily basis.
Assist in training of nail services to new employees.
Read log books, communications boards, memos daily and be responsible for service standard testing and information contained therein.
Complete all established checklists, housekeeping items, stocking of stations.
Adhere to all company policies and procedures.
Perform any and all duties assigned by management.
High School Diploma or equivalent.
One year of experience in a similar position at a high end spa environment preferred.
Successfully completed cosmetology training at a recognized cosmetology/nail technician school.
Must possess Drill Certificate.
Must be able to work flexible hours and occasionally carry, push or pull items up to 20 lbs.
Must have excellent customer service and communication skills.
Must be able to obtain/maintain any necessary licenses and/or certifications.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
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